Shipping policy
SHIPPING POLICY
Plan Prep Pray
Last updated: December 25, 2025
OVERVIEW
Plan Prep Pray is a Kansas-based sole proprietorship offering physical products, including planners and notepads. This Shipping Policy outlines how and when orders are processed, shipped, and delivered.
By placing an order on shop.planpreppray.com, you agree to the terms outlined below.
ORDER PROCESSING
Orders are processed within the timeframe stated on the product page or at checkout.
Processing time refers to the time required to prepare your order for shipment and does not include transit time.
Orders are not shipped on weekends or U.S. federal holidays.
PRE-ORDERS
Some products are offered as pre-orders.
When you place a pre-order:
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Payment is collected at the time of purchase.
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Estimated ship dates are provided in good faith but are not guaranteed.
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Shipping timelines may change due to manufacturing, fulfillment, or carrier delays outside of our control.
Pre-orders are subject to the terms outlined in our Refund Policy.
SHIPPING RATES
Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method.
Prices shown at checkout do not include customs duties, VAT, or import taxes for international orders.
DOMESTIC SHIPPING (UNITED STATES)
We ship orders within the United States using third-party carriers.
Delivery timelines provided at checkout are estimates only and are not guaranteed. Plan Prep Pray is not responsible for delays caused by carriers or circumstances beyond our control.
INTERNATIONAL SHIPPING
We offer international shipping to select countries.
International customers are responsible for:
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Customs duties
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VAT or import taxes
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Any fees assessed by the destination country
Plan Prep Pray is not responsible for delays caused by customs processing, refused shipments, or packages held by international authorities.
SHIPPING CONFIRMATION & TRACKING
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Tracking updates are provided by the carrier and may take time to appear after shipment.
RISK OF LOSS
Once your order is transferred to the shipping carrier, title and risk of loss pass to you.
Plan Prep Pray is not responsible for lost, stolen, or delayed packages after they have been accepted by the carrier.
INCORRECT ADDRESSES
Customers are responsible for providing accurate shipping information at checkout.
Plan Prep Pray is not responsible for:
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Orders delivered to incorrect addresses provided by the customer
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Packages returned due to address errors
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Delays caused by address changes requested after shipment
Reshipping fees may apply if an order is returned due to an incorrect or incomplete address.
SPLIT SHIPMENTS
Orders containing multiple items may ship in separate packages depending on availability or fulfillment logistics.
If an order is split, tracking information will be provided for each shipment when available.
SHIPPING DELAYS
Shipping delays may occur due to:
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High order volume
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Weather events
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Carrier delays
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Customs processing
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Manufacturing or fulfillment delays
We appreciate your patience during these circumstances and will communicate updates when possible.
QUESTIONS
If you have questions about shipping or delivery, please contact:
Plan Prep Pray
Kansas, United States